Privacy Policy for bestoftelaviv.com
We maintain an unwavering dedication to protecting and preserving all personal data provided by our website visitors and service users, implementing robust and comprehensive security measures throughout our services and operations.
This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data. In this role, we are responsible for ensuring the proper handling, processing, and protection of all personal data submitted through our website.
We may process usage data, which comprehensively includes access timestamps, page views, site navigation patterns, device information, browser type, referring source, session duration, and interaction metrics. This information is collected through server logs, cookies, and analytics tools and may include time spent on specific restaurant reviews, preferred cuisine categories, and search patterns. The source of this data is our analytics software and server monitoring systems. We process this information for several important purposes, including improving website performance, analyzing user behavior, optimizing content delivery, and enhancing user experience, which enables us to personalize recommendations, improve site navigation, and deliver more relevant content. The legal basis for this processing is our legitimate interests in monitoring and improving our website services.
We may process account data, which comprehensively includes email addresses, usernames, password hashes, account preferences, notification settings, and account creation date. This information is collected through registration forms, account updates, and user preferences and may include newsletter subscriptions, favorite locations, and dining preferences. The source of this data is direct user input during account creation and management. We process this information for managing user accounts, providing personalized services, sending notifications, and maintaining security measures, which enables us to authenticate users, maintain account security, and deliver personalized experiences. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
We may process profile data, which comprehensively includes names, profile pictures, biographical information, dietary preferences, and review history. This information is collected through profile creation, updates, and user-generated content and may include restaurant reviews, food preferences, and dining history. The source of this data is user submissions and profile management actions. We process this information for creating user profiles, enabling community features, personalizing recommendations, and facilitating user interactions, which enables us to provide tailored content, connect users with similar interests, and enhance the community experience. The legal basis for this processing is consent and our legitimate interests in operating and improving our services.
You have the right to access your personal data, which means you can obtain confirmation about whether we process your personal data and receive a copy of that data in a structured format. This includes the ability to view your stored information, verify the accuracy of your data, and understand how your data is being used. To exercise this right, you can submit a formal request through our dedicated data access portal or contact our privacy team directly. We will respond within 30 days and may require government-issued identification, proof of address, and account verification to verify your identity.
You have the right to rectification, which means you can request the correction of inaccurate personal data or complete any incomplete personal data we hold about you. This includes the ability to update account information, correct profile details, and modify stored preferences. To exercise this right, you can use our account settings interface or submit a formal correction request. We will process your request within 15 days and may require current account credentials, specific details about the information to be corrected, and supporting documentation to verify your identity.
You have the right to erasure, also known as the right to be forgotten, which means you can request the deletion of your personal data when there is no compelling reason for its continued processing. This includes the ability to delete your account, remove specific data points, and withdraw previous consent. To exercise this right, you can initiate account deletion through our privacy center or submit a formal erasure request. We will process your request within 30 days and may require account password verification, written confirmation of erasure request, and identity verification documents to verify your identity.
You have the right to restrict processing, which means you can limit the way we use your personal data when you have particular reasons for wanting to do so. This includes the ability to pause data processing, limit data usage, and temporarily suspend account activities. To exercise this right, you can adjust your privacy settings or submit a formal restriction request. We will respond within 15 days and may require account ownership proof, specific processing restriction details, and two-factor authentication to verify your identity.
You have the right to data portability, which means you can obtain and reuse your personal data for your own purposes across different services. This includes the ability to download your data, transfer information to another platform, and receive data in a machine-readable format. To exercise this right, you can use our data export tool or submit a formal portability request. We will fulfill your request within 30 days and may require account verification, specific data scope confirmation, and identity verification documents to verify your identity.Data Processing and Security Measures
We process Service Data which includes user account details, profile information, and site usage patterns. This processing involves automated collection and analysis, enabling us to provide personalized travel recommendations and site functionality. For example, in the context of travel recommendations, this includes storing your preferred destinations and dining preferences. The legal basis for this processing is legitimate business interests and contractual necessity, specifically to provide you with relevant Tel Aviv travel information and recommendations.
We process Technical Data which includes device information, IP addresses, browser types, and session data. This processing involves automated logging and analysis, enabling us to optimize site performance and security. For example, this includes analyzing page load times and detecting unusual traffic patterns. The legal basis for this processing is legitimate interests, specifically maintaining site security and improving user experience.
We process Communication Data which includes email correspondence, chat messages, and support tickets. This processing involves storage and analysis of communications, enabling us to provide customer support and improve our services. For example, this includes maintaining records of travel inquiries and booking assistance. The legal basis for this processing is consent and legitimate interests, specifically to address user queries and maintain service quality.
We process Transaction Data which includes payment information, booking details, and purchase history. This processing involves secure payment processing and record-keeping, enabling us to complete transactions and maintain financial records. For example, this includes processing tour bookings and restaurant reservations. The legal basis for this processing is contractual necessity and legal obligations, specifically to fulfill orders and comply with tax regulations.
We process Preference Data which includes saved locations, favorite restaurants, and customized alerts. This processing involves storage and analysis of user preferences, enabling us to personalize content and recommendations. For example, this includes suggesting nearby attractions based on saved preferences. The legal basis for this processing is consent and legitimate interests, specifically to enhance user experience and provide relevant content.
Security Measures
Our comprehensive encryption protocols ensure end-to-end protection of your data, incorporating industry-standard algorithms and regular security updates to maintain data integrity. This includes regular security assessments and penetration testing by qualified professionals.
We implement multi-layered security infrastructure, including advanced firewalls and intrusion detection systems that continuously monitor for and prevent unauthorized access attempts. This infrastructure undergoes regular updates and enhancements.
Access to personal data is strictly controlled through role-based permissions, multi-factor authentication, and detailed access logs. We maintain comprehensive audit trails of all data access and modifications.
Our continuous monitoring systems provide real-time threat detection and automated response protocols, ensuring immediate action against potential security threats.
We maintain comprehensive backup procedures with encrypted offsite storage and regular recovery testing, ensuring data availability and integrity.
All staff undergo regular security awareness training and must comply with detailed data protection protocols, including specific training for handling sensitive data.
International Data Transfers
We may transfer your personal data to countries outside your jurisdiction. These transfers are protected by appropriate safeguards, including Standard Contractual Clauses, Binding Corporate Rules, and Privacy Shield certifications. Each international transfer is conducted under strict protocols that ensure:
– Adequate data protection standards
– Compliant processing procedures
– Enforceable data subject rights
– Effective legal remedies
International transfers are protected by GDPR standards, ISO 27001 certification, and local data protection laws, ensuring compliance with international regulations. We implement additional measures including:
– Regular compliance audits
– Data protection impact assessments
– Documented transfer mechanisms
– Continuous monitoring procedures
Regarding international transfers, you maintain specific rights including:
– Right to information about transfers
– Right to object to transfers
– Right to withdraw consent
– Right to data protection guarantees
Data Retention
We maintain specific retention periods for different data categories:
Account Information: 24 months after last activity or until account deletion
Usage Data: 12 months from collection
Transaction Records: 7 years for tax and legal compliance
Communication History: 24 months from last interaction
Technical Logs: 6 months from creation
These retention periods are determined by:
– Legal requirements
– Business purposes
– Technical necessities
– User preferences
Special circumstances affecting retention:
– Legal obligations
– Dispute resolution
– Security investigationsCookie Policy for bestoftelaviv.com
Essential cookies serve fundamental functions for our website’s core operations. These cookies process authentication tokens, security parameters, and session data to enable basic site functionality. For example, they maintain your login status while browsing different pages and ensure secure form submissions.
Essential cookies are fundamental to website functionality. These cookies manage user authentication, maintain security protocols, and ensure technical stability. We use them specifically for:
– User authentication
– Security measures
– Basic site operations
– Session management
– Technical stability
Functional cookies enhance your experience by remembering your preferences. They enable:
– Language preferences
– Region-specific content
– User interface customization
– Feature optimization
– Personalized settings
Analytics cookies help us understand user behavior. They collect information about:
– Page interactions
– Navigation patterns
– Feature usage
– Session duration
– User preferences
Performance cookies assess and improve website operation by:
– Monitoring site speed
– Identifying technical issues
– Optimizing content delivery
– Analyzing user experience
– Tracking system performance
You can control cookie preferences through:
– Browser settings
– Cookie consent tools
– Privacy preferences
– Account settings
For EU residents, we ensure:
– Explicit consent mechanisms
– Data minimization
– Purpose limitation
– Storage limitations
– Processing transparency
California residents have additional rights:
– Right to know about personal information collected
– Right to delete personal data
– Right to opt-out of data sales
– Right to non-discrimination
– Right to access collected information
Regarding users under 13:
– Age verification requirements
– Parental consent procedures
– Limited data collection
– Special protection measures
– Parental access rights
Policy updates involve:
– Regular review procedures
– User notifications
– Consent renewal when required
– Clear change documentation
– Continuous compliance monitoring
For privacy-related inquiries:
– Primary Contact: [email protected]
– Response Time: Within 48 hours
– Verification Required: For data-related requests
– Available Support: Privacy concerns, data requests, rights exercise
This policy was created specifically for bestoftelaviv.com and covers all associated services within the industry.